Encouraging Initiative
- Be tolerant of failure: support people on their mistakes
- Seeking different perspectives when solving problems
- Suggesting new ways of completing assignments

One of the challenges of delegation is that it often gets boiled down to the boilerplate, “Delegate and elevate.” This is one of those management quips that makes complete sense when one hears it, but leaves a new manager wondering, How in the world do I do that?
These discussion guides are intended to help provide a format and talking points for employees and people managers during Check-ins. The guides are organized by the three steps of Check-in: Expectations, Feedback and Development and provide suggestions for how to have an effective discussion. They are not intended to be a script, but to provide guidelines to prepare employees and people managers before, during and after the Check-in conversation.
There are few leaders who choose to inspire rather than manipulate in order to motivate people. Whether individuals or organisations, all these inspiring leaders think, act and communicate in exactly the same way. And it’s the complete opposite of the rest of us. Consciously or not, how they do it is by following a naturally occurring pattern that Simon Sinek calls The Golden Circle.
Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
Are diverse companies really more innovative? Rocío Lorenzo and her team surveyed 171 companies to find out -- and the answer was a clear yes. In a talk that will help you build a better, more robust company, Lorenzo dives into the data and explains how your company can start producing fresher, more creative ideas by treating diversity as a competitive advantage.